{"id":68,"date":"2024-11-21T14:41:48","date_gmt":"2024-11-21T14:41:48","guid":{"rendered":"https:\/\/www.claduana.com\/formularios\/?page_id=68"},"modified":"2024-11-21T16:15:35","modified_gmt":"2024-11-21T16:15:35","slug":"libro-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/www.claduana.com\/formularios\/libro-de-reclamaciones\/","title":{"rendered":"Libro de Reclamaciones"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"68\" class=\"elementor elementor-68\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46f12fb e-flex e-con-boxed e-con e-parent\" data-id=\"46f12fb\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6dd6001 e-con-full e-flex e-con e-child\" data-id=\"6dd6001\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b2057b0 elementor-widget elementor-widget-image\" data-id=\"b2057b0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"240\" height=\"102\" src=\"https:\/\/www.claduana.com\/formularios\/wp-content\/uploads\/2024\/11\/logo.png\" class=\"attachment-large size-large wp-image-10\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-60b70de e-con-full e-flex e-con e-child\" data-id=\"60b70de\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-693319f elementor-widget elementor-widget-heading\" data-id=\"693319f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Libro de Reclamaciones Digital<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-79c06b4 e-flex e-con-boxed e-con e-parent\" data-id=\"79c06b4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3921392 elementor-widget elementor-widget-text-editor\" data-id=\"3921392\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>CL Aduana S.A.C.<\/strong><br \/>Calle 2 No. 156 &#8211; San Miguel &#8211; Lima 32 &#8211; Per\u00fa<\/p><p>Conforme a lo establecido en el c\u00f3digo de la Protecci\u00f3n y Defensa del consumidor contamos con un Libro de Reclamaciones Digital a su disposici\u00f3n.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd80fd0 elementor-widget elementor-widget-shortcode\" data-id=\"dd80fd0\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f67-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"67\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/formularios\/wp-json\/wp\/v2\/pages\/68#wpcf7-f67-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"67\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.1\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f67-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div id=\"responsive-form\" class=\"clearfix\">\n\t<div class=\"form-row\">\n\t\t<div class=\"column-full\">\n\t\t\t<p>Nombres y Apellidos <span class=\"wpcf7-form-control-wrap\" data-name=\"nombres\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nombres\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"form-row\">\n\t\t<div class=\"column-half\">\n\t\t\t<p>DNI\/CE <span class=\"wpcf7-form-control-wrap\" data-name=\"documento\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"documento\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"column-half\">\n\t\t\t<p>Domicilio <span class=\"wpcf7-form-control-wrap\" data-name=\"domicilio\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"domicilio\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"form-row\">\n\t\t<div class=\"column-half\">\n\t\t\t<p>Email <span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"column-half\">\n\t\t\t<p>Tel\u00e9fono <span class=\"wpcf7-form-control-wrap\" data-name=\"telefono\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"telefono\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"form-row\">\n\t\t<div class=\"column-full\">\n\t\t\t<p>Nombres del apoderado (en caso ser menor de edad) <span class=\"wpcf7-form-control-wrap\" data-name=\"nombre-apoderado\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nombre-apoderado\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"form-row\">\n\t\t<div class=\"column-half\">\n\t\t\t<p>Domicilio del apoderado <span class=\"wpcf7-form-control-wrap\" data-name=\"domicilio-apoderado\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"domicilio-apoderado\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"column-half\">\n\t\t\t<p>DNI\/CE del apoderado (en caso ser menor de edad) <span class=\"wpcf7-form-control-wrap\" data-name=\"documento-apoderado\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"documento-apoderado\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"form-row\">\n\t\t<div class=\"column-half\">\n\t\t\t<p>Tel\u00e9fono del apoderado <span class=\"wpcf7-form-control-wrap\" data-name=\"telefono-apoderado\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"telefono-apoderado\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"column-half\">\n\t\t\t<p>Email del apoderado (en caso ser menor de edad) <span class=\"wpcf7-form-control-wrap\" data-name=\"email-apoderado\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"email-apoderado\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"form-row\">\n\t\t<div class=\"column-full\">\n\t\t\t<p>Identificaci\u00f3n del bien contratado <span class=\"wpcf7-form-control-wrap\" data-name=\"identificacion\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"identificacion\" value=\"Producto\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Producto<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"identificacion\" value=\"Servicio\" \/><span class=\"wpcf7-list-item-label\">Servicio<\/span><\/span><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"form-row\">\n\t\t<div class=\"column-full\">\n\t\t\t<p>Descripci\u00f3n <span class=\"wpcf7-form-control-wrap\" data-name=\"descripcion\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"descripcion\"><\/textarea><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"form-row\">\n\t\t<div class=\"column-half\">\n\t\t\t<p>Identificaci\u00f3n de la reclamaci\u00f3n <span class=\"wpcf7-form-control-wrap\" data-name=\"identificacion-reclamacion\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"identificacion-reclamacion\" value=\"Reclamo\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Reclamo<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"identificacion-reclamacion\" value=\"Queja\" \/><span class=\"wpcf7-list-item-label\">Queja<\/span><\/span><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"form-row\">\n\t\t<div class=\"column-full\">\n\t\t\t<p>Detalle de la reclamaci\u00f3n<span class=\"wpcf7-form-control-wrap\" data-name=\"detalle-reclamacion\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"detalle-reclamacion\"><\/textarea><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"form-row\">\n\t\t<div class=\"column-full\">\n\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"ENVIAR\" \/>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div><!--end responsive-form--><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Libro de Reclamaciones Digital CL Aduana S.A.C.Calle 2 No. 156 &#8211; San Miguel &#8211; Lima 32 &#8211; Per\u00fa Conforme a lo establecido en el c\u00f3digo de la Protecci\u00f3n y Defensa del consumidor contamos con un Libro de Reclamaciones Digital a su disposici\u00f3n.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-68","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.claduana.com\/formularios\/wp-json\/wp\/v2\/pages\/68","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.claduana.com\/formularios\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.claduana.com\/formularios\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.claduana.com\/formularios\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.claduana.com\/formularios\/wp-json\/wp\/v2\/comments?post=68"}],"version-history":[{"count":13,"href":"https:\/\/www.claduana.com\/formularios\/wp-json\/wp\/v2\/pages\/68\/revisions"}],"predecessor-version":[{"id":90,"href":"https:\/\/www.claduana.com\/formularios\/wp-json\/wp\/v2\/pages\/68\/revisions\/90"}],"wp:attachment":[{"href":"https:\/\/www.claduana.com\/formularios\/wp-json\/wp\/v2\/media?parent=68"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}